How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Do you offer free shipping?

Shipping fees vary by location and order value. Shipping cost will be calculated at checkout.

What is your return policy?

Please check our return, refund and exchange policy on our policy page.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See our policy page for details.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible at sales@mond.diamonds. Orders that have already been processed may not be eligible for changes.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) and other secure payment methods at checkout.

Do you accept store credit?

We accept store credit as a payment method.

Do you offer gift cards?

Yes, we offer gift cards in various denominations. You can purchase them here.

How can I contact you?

You can reach us at sales@mond.diamonds. We'll get back to you as soon as possible.

FAQ's

Ring Settings

Our ring settings feature complementary side stones but exclude the centre stone, which you'll select separately. Add your chosen centre stone to complete your ring, or use our Ring Builder Studio for a fully integrated design experience.